Operating in faith Institutions and serving as the primary point of contact; the Virtual Health Ministry (VHM) Coordinator will:

• Manage the Faith Institutions’ Virtual call center to make proactive calls (wellness calls) to the congregation and neighboring residents to determine health and social needs.
• Manage the member engagement; administer a standardized COVID-19 screening questionnaire, health and social needs assessment to aid the member in accessing COVID-19 related information, medical, health-related services and social determinants of health resources.
• Disseminates COVID-19, Influenza, CDC, LCHC and partner public health messaging to their congregations and communities served.

• Updates participant records, making sure to include all necessary notes, forms and supplementary information through weekly checks and updates to promote efficiency.
• Host or partner with existing vaccinators to increase the opportunity for vaccine acceptance and access their area.

• Participates in VHM Care Team meetings; providing reporting and member engagement updates specific to their faith institution.
• Utilize the technology customized specifically for the program for engagement and reporting.

• Facilitate referrals for physical, mental health and social health needs.
• Ensure the faith institutions’ database is always well-maintained, making sure to include all necessary notes, forms and supplementary information through weekly checks and updates to promote efficiency.